Form for refund requests

JavaScript is disabled in your browser. As this form requires JavaScript, please enable it in your browser’s settings and reload the page.
Thank you.

Please note: Your personal data is automatically applied when you are logged into your Elbphilharmonie customer account. Still not logged in? Log in now or set up an account.

Please do not print this page in order to send it to us.
Instead, please use the button »Request refund« at the end of the form to submit the form.
Thank you!

Event:
14 Dec 2024 20:00, Monteverdi Choir / Sir John Eliot Gardiner, Elbphilharmonie Großer Saal

What type of tickets did you purchase?

Ticket price (in EUR)

Number of seats

Number of tickets that should be refunded

You don’t need to do anything else – the money will be refunded via the original payment method. You only need to fill in this form if one of the following applies. Please select: Print@home ticket bought over the phone
The original payment method used in the online shop is no longer active (PayPal account closed, credit card cancelled, etc.)
Other

First name

Last name

Phone number

Email address

Customer number

IBAN

Account holder

Only required, if different from customer’s name

BIC

The BIC is not necessary in case of a German bank.

You can find information on how your data is processed in our Privacy Policy.

Request refund